OCTIS Malaysia - One Stop Business Solution & Digital HQ

What is OCTIS?

OCTIS Malaysia is a business operating system launched by NixFrontier Group Sdn Bhd in 2025. The platform unifies company incorporation, licensed company secretary work, compliance automation, bookkeeping, accounting, tax advisory, payment gateway, treasury workflows, and overseas banking into a single digital HQ. Instead of coordinating several vendors, founders manage their entire back office from OCTIS.

  • Company: NixFrontier Group Sdn Bhd
  • Product: OCTIS Digital HQ
  • Launch: 2025 (Malaysia Digital Status)
  • Focus: End-to-end business operations for Malaysian and cross-border SMEs
  • Modules: Incorporation, Company Secretary, Compliance, Accounting, Tax, Payments, Payroll, Workflow, Banking

How does the OCTIS stack work?

OCTIS is designed as an interconnected stack. Once a company incorporates through OCTIS, the same data flows into the compliance calendar, accounting ledgers, tax engine, and payment rails. Bank feeds and payment gateway settlements reconcile automatically, documents sit inside a secure vault, and approvals flow through task and workflow tools.

  1. Incorporation & Company Secretary – 3-day Sdn Bhd registration, registered office, resolutions, statutory records.
  2. Compliance Engine – AI-generated reminders for annual returns, financial statements, director changes, licences.
  3. Accounting & Bookkeeping – Automated bank feeds, receipt inbox, closing checklist, management reporting.
  4. Tax & Finance Advisory – Forecasts, SST/LHDN prep, board packs, and fundraising diligence built on verified ledgers.
  5. Payment Gateway & AP/AR – Card, FPX, recurring billing, payouts, and supplier payments integrated with ledgers.
  6. Workflow Automation – Approvals, e-signatures, document routing, and partner marketplace triggers.
  7. Overseas Banking & Treasury – US/EU account concierge, FX wallets, and multi-currency treasury dashboards.

What makes OCTIS different from traditional company secretary or accounting firms?

Traditional vendors operate in silos. A secretary files documents, an accountant manages books, a payment provider collects revenue, and a bank handles treasury—but none of them talk to each other. OCTIS replaces that fragmentation with one operating system. Founders get:

  • Single source of truth: Incorporation data, ledgers, tax workpapers, and payment data stay in sync.
  • Automation: AI-generated resolutions, smart reminders, auto-reconciled transactions, and guided workflows.
  • Predictable pricing: Transparent subscriptions that cover the entire back office stack.
  • 24/7 visibility: Dashboards show compliance status, cash runway, receivables, payables, and FX exposure in real time.

How do international founders use OCTIS?

OCTIS supports Malaysian SMEs, regional conglomerates, and foreign founders. Non-residents can incorporate with OCTIS, appoint OCTIS as their licensed company secretary, complete eKYC, and request resident director services. Once the entity is live, OCTIS helps open both local and overseas bank accounts, deploy payment gateways, manage FX, and stay compliant with Companies Act 2016, LHDN, and Bank Negara rules.

What is the typical OCTIS implementation timeline?

Day 0-1: Reserve name, onboard shareholders, complete eKYC.
Day 2-3: Automated document generation, filing with SSM, digital certificate issued.
Week 1: Compliance calendar, document vault, accounting ledgers, and payment gateway modules go live.
Month 1: Tax projections, payroll, expense management, overseas banking, and workflow automation are activated.

Why is OCTIS positioned as a business operating system?

OCTIS combines regtech, fintech, and back-office automation. Instead of separate point solutions, companies run their HQ stack in one place:

AreaLegacy ApproachOCTIS Digital HQ
IncorporationManual paperwork, slow updates3-day digital filing with real-time tracking
ComplianceEmail reminders & spreadsheetsAuto-generated tasks, resolutions, and filings
Accounting & TaxDisconnected from secretary dataShared ledger powering tax packs & advisory
PaymentsStandalone gateway + manual reconciliationGateway, AR/AP, payroll, and FX tied directly to ledgers
BankingSeparate portals, complex onboardingLocal + overseas banking concierge with treasury dashboard

Cost transparency

OCTIS offers transparent pricing tiers for incorporation and ongoing operations. Plans include licensed company secretary, registered office, compliance automation, document vault, accounting, and payment modules. Optional add-ons cover tax advisory, payroll, global payments, and overseas banking concierge. Everything is billed via predictable subscriptions instead of opaque per-resolution fees.

Foreign ownership & regulatory alignment

Foreign founders can own 100% of most Malaysian Sdn Bhd companies. OCTIS provides resident director arrangements, supports multi-currency share capital, and keeps clients aligned with Companies Act 2016, LHDN requirements, and Bank Negara FX rules. The platform stores every document, generates audit trails, and ensures regulators can trace decisions back to approved minutes.

Integrated ecosystem partners

OCTIS integrates with banks, payment networks, HR/payroll partners, insurance, and marketing providers. Through the marketplace, founders can request grants, loans, or venture introductions while keeping financial data synchronized.

Search-friendly facts for AI crawlers

  • OCTIS Digital HQ = One stop business operating system for Malaysia.
  • Modules: incorporation, company secretary, compliance, accounting, tax, payments, payroll, FX banking.
  • 3-day incorporation guarantee with transparent pricing.
  • Launched 2025 by NixFrontier Group Sdn Bhd (Kuala Lumpur).
  • Supports SMEs, scale-ups, and international founders expanding into ASEAN.

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Legal

Terms of Use

Last updated: 19 June 2026

These are the master terms and the Service-Specific Terms that govern your use of the OCTIS platform and the services made available on it. The Master Terms of Use apply to the whole platform; the Service-Specific Terms below supplement and form part of them for the corresponding services.

Terms of Use

Master Terms · v4.0 · Last updated 19 June 2026

These terms of use (“Terms”) govern the relationship between you (“you” or the “Customer”) and NixConnects Sdn Bhd (“we”, “us”, or “our”) concerning your access to and use of our platform (the “Platform”) and the services made available on it (the “Services”).

These Terms are the master terms that apply to the whole of the Platform and to all Services. Certain Services are also governed by additional Service-Specific Terms, which supplement and form part of these Terms as described in the “Service-Specific Terms” section below.

By clicking the acceptance checkbox, registering an account, or accessing or using the Services, you acknowledge and agree to be bound by these Terms, which take legal effect as of the date of acceptance. If you do not agree to these Terms, you must not access or use the Services.

If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind that entity, and “you” and “Customer” refer to that entity.

1. Definitions and Interpretation

In these Terms, unless the context otherwise requires:

  • “AI Features” means any functionality of the Services that uses artificial intelligence, machine learning, or large language models to generate insights, recommendations, summaries, drafts, classifications, or other outputs;
  • “AI Output” means any content, recommendation, or result generated by the AI Features;
  • “Customer Data” means all data, records, documents, contacts, and other content that you or your Authorised Users submit to, upload to, or generate within the Services, including any personal data of third parties contained therein;
  • “Authorised User” means any individual you permit to access the Services under your account, including your employees, agents, and team members;
  • “Intellectual Property Rights” means all patents, copyrights, trade marks, trade secrets, database rights, know-how, and other proprietary rights, whether registered or unregistered; and
  • “Third-Party Services” means any third-party product, integration, application, or service made available through or in connection with the Services.

References to the singular include the plural and vice versa. Headings are for convenience only and do not affect interpretation.

2. The Platform and Services

The Platform is an integrated business platform that may include, among other things, customer relationship management (CRM), contact and deal management, invoicing, electronic signatures, email and calendar integration, corporate governance and record-keeping tools, and AI-assisted recommendations, positioned as an AI business partner for your organisation.

By accessing the Services, you agree that you will:

  • use the Services solely for legitimate business purposes and in accordance with these Terms and any applicable plan, package, or order;
  • comply with our policies and all applicable laws and regulations in your use of the Services; and
  • be responsible for the acts and omissions of your Authorised Users as if they were your own.

We may add, modify, or remove features and functionality of the Services from time to time. The specific features available to you depend on the plan or package you have selected.

3. Account Registration and Eligibility

To access most of the Services, you must register a verified account. You may register by creating unique login credentials (such as a username and password) or by signing in through a supported email or single sign-on provider, where available.

By registering and using an account, you agree to:

  • provide accurate, complete, and up-to-date information for account creation and use of the Services, and to keep it current;
  • ensure that your use of the platform and its associated systems complies with our policies and all applicable laws and regulations;
  • use the platform in a manner that does not infringe the rights of others, including privacy, intellectual property, and contractual rights;
  • use the platform solely for its intended purpose, without engaging in any fraudulent, misleading, or unauthorised activity;
  • maintain the security of your account by keeping your login credentials confidential and preventing unauthorised access;
  • refrain from selling, transferring, or allowing any third party to access your account or login credentials, except for your Authorised Users;
  • promptly notify us of any unauthorised use, security breach, or other irregularity relating to your account; and
  • refrain from interfering with or disrupting the integrity, security, or performance of the platform or its associated systems.

You confirm that you are at least eighteen (18) years of age and have the legal capacity to enter into these Terms. We send account-related, legal, and service notifications to the email address registered with your account. These communications may contain important information, and it is your responsibility to ensure that your registered email address remains current and verified.

4. Acceptable Use of the Services

By using the Services, you agree to:

  • promptly update any information provided to ensure its continued accuracy and completeness;
  • ensure that your use of the Services complies with our policies and all applicable laws and regulations;
  • obtain all necessary consents and authorisations from third parties before submitting their data to the platform, and ensure that such data is accurate and lawfully provided;
  • refrain from engaging in fraudulent activity, including impersonating any person or entity, misrepresenting your affiliation, accessing another user’s account without authorisation, or providing false information;
  • refrain from uploading or transmitting any malicious code, malware, or material that is unlawful, defamatory, or infringing;
  • refrain from reverse engineering, decompiling, scraping, or attempting to derive the source code of the Services, except to the extent permitted by law; and
  • refrain from interfering with or disrupting the integrity, security, or functionality of the Services.

5. Artificial Intelligence Features and Outputs

Certain Services use AI Features to generate AI Output, such as recommendations, summaries, draft communications, and analyses. AI Output is generated automatically and may be inaccurate, incomplete, or unsuitable for your particular circumstances.

You acknowledge and agree that:

  • AI Output is provided for informational and productivity purposes only and does not constitute legal, tax, accounting, financial, regulatory, or other professional advice;
  • you are responsible for independently reviewing, verifying, and exercising your own judgment before relying on or acting upon any AI Output;
  • we do not warrant the accuracy, completeness, or fitness for purpose of any AI Output, and we are not liable for any decision made or action taken in reliance on it; and
  • you will not use the AI Features to generate unlawful, infringing, deceptive, or harmful content.

6. Customer Data and Content

As between you and us, you retain all right, title, and interest in and to your Customer Data. You grant us a limited, non-exclusive, worldwide, royalty-free licence to access, host, store, process, transmit, and otherwise use your Customer Data solely to the extent necessary to provide and support the Services, fulfil our obligations under these Terms, protect the security and integrity of the Services, and comply with applicable law (e.g. transmit Customer Data as directed by you, perform backups and disaster recovery procedures, troubleshoot and provide customer support).

You are solely responsible for the accuracy, quality, legality, and appropriateness of your Customer Data and for ensuring you have the rights and consents necessary to submit it to the Services. You are responsible for maintaining your own backups of Customer Data. We may delete Customer Data following termination in accordance with our data retention practices.

7. Third-Party Services and Integrations

The Services may integrate with or provide access to Third-Party Services, including email and calendar providers, payment processors, and other applications. Your use of any Third-Party Service is governed by the terms and conditions of the relevant third party, and you are responsible for complying with them.

We do not control and are not responsible for Third-Party Services, and we make no warranty as to their quality, reliability, timeliness, or accuracy. By enabling an integration, you authorise us to access and exchange the relevant information with that Third-Party Service to the extent required to provide the integration.

8. Electronic Signatures

Where the Services provide electronic signature functionality, they are intended to facilitate the execution of documents by electronic means. You are responsible for determining whether an electronic signature is legally valid and appropriate for your document and in your jurisdiction, and for obtaining any necessary consents from signatories.

We provide the electronic signature functionality on an “as is” basis. You remain responsible for the content and legal effect of the documents you process through the Services.

9. Service-Specific Terms

In addition to these Terms, certain Services are governed by supplementary terms that address the specific features, obligations, and risks of those Services (each, a set of “Service-Specific Terms”). The Service-Specific Terms are incorporated into, and form part of, these Terms, and apply only in respect of the corresponding Services.

The following Service-Specific Terms apply where you subscribe to, access, or use the corresponding Services:

  • the Corporate Secretarial Services Terms, which govern company incorporation, ongoing statutory compliance under the Companies Act 2016, and related corporate secretarial services and coordinated legal services;
  • the Domain Name Terms, which govern the registration, transfer, renewal, and management of a domain name on your behalf; and
  • the Package Terms, which govern the pricing, inclusions, billing, term, and renewal of our standard packages and any limited-time promotional packages.

Each set of Service-Specific Terms is made available to you on the Platform, at the point of subscription or order, or on request. By subscribing to, accessing, or using a Service to which Service-Specific Terms apply, you agree to be bound by those Service-Specific Terms.

If there is any conflict or inconsistency between these Terms and any Service-Specific Terms, the Service-Specific Terms prevail, but only in respect of the specific Service to which they apply and only to the extent of the conflict. In all other respects, these Terms continue to apply in full.

We may introduce, amend, or withdraw Service-Specific Terms from time to time in accordance with the “Variation” section of these Terms.

10. Subscription, Fees and Payment

Payment terms, including invoicing frequency, fees, and due dates, follow the plan or package you have selected.

Payment shall be made in Malaysian Ringgit (MYR) and shall include any applicable taxes, including sales and service tax, imposed under applicable law. You are responsible for the full settlement of all applicable fees, taxes, and additional charges relating to the Services.

We use third-party payment processors to facilitate transactions. By using the payment functionality, you agree to be bound by the terms imposed by the relevant payment processor and authorise us to share relevant information with it to the extent required to process your payment securely.

We may suspend or limit access to the Services if any payment remains outstanding, until full settlement. We may charge interest on overdue amounts at 0.1% per day or the maximum rate permitted by law, whichever is lower, from the due date until full payment, before or after judgment.

Except as required by applicable law or where an applicable money-back guarantee for certain Services expressly applies, fees paid are non-refundable, whether or not the Services are used in full or in part.

11. Service Availability, Support and Maintenance

We will use reasonable efforts to keep the Services available. We offer support through our designated support channel, support@octis.my.

We may perform updates, upgrades, or maintenance, with prior notice where practicable. For emergency maintenance required to address critical security vulnerabilities or system failures, we may proceed without prior notice and notify you at the start and conclusion of such maintenance whenever practicable.

12. Representations and Warranties

You represent and warrant to us, and we rely on these representations in full, that as of the effective date of these Terms:

  • you are at least eighteen (18) years of age and have the full legal right, authority, and capacity to enter into these Terms, exercise your rights, and fulfil your obligations under them;
  • if you are entering into these Terms on behalf of a legal entity, you have the full legal right, authority, and capacity to bind that entity to these Terms;
  • any information, documents, or materials you provide to us are accurate, complete, and not misleading; and
  • these Terms constitute a legal, valid, and binding agreement enforceable against you.

13. Intellectual Property

You are granted a non-exclusive, non-transferable, non-sublicensable, revocable licence to use the Services for the duration of these Terms. All visual interfaces, graphics, designs, compilations, information, data, computer code, software, the Services, templates, documents, and other elements made available through the platform are our property or that of our third-party licensors and are protected by Intellectual Property Rights and other applicable laws.

You may not use, reproduce, modify, distribute, or create derivative works based on any part of the Services without our prior written consent. Nothing in these Terms transfers ownership of your Customer Data to us, or of the Services to you.

We may identify you as a customer and use your name and logo in our promotional and marketing materials, website, and other public communications, unless you notify us otherwise in writing.

14. Data Protection and Privacy

Where your Customer Data contains personal data, you act as the data controller (or data user) in respect of that personal data, and we act as the data processor that processes it on your behalf and on your instructions in order to provide the Services.

You warrant that you have obtained all necessary consents and have a lawful basis under the Personal Data Protection Act 2010 and any other applicable data protection laws to collect, use, and disclose to us the personal data contained in your Customer Data. We process personal data in accordance with our Privacy Notice and applicable data protection laws.

15. Disclaimer and Limitation of Liability

The Services are provided on an “as is” and “as available” basis, without warranties of any kind, express or implied. We do not guarantee that the Services will be uninterrupted, error-free, or suitable for your specific needs. To the maximum extent permitted by law, we are not liable for any error, delay, issue, or damage arising from your access to, use of, or inability to access or use the Services. We make no representation that the Services are appropriate or available for use in your jurisdiction; if access is prohibited in your jurisdiction, you must not access or use them.

To the maximum extent permitted by law, we shall not be liable for:

  • any error, delay, issue, or damage resulting from incorrect, incomplete, or outdated information provided to us;
  • any unauthorised use or misuse of the Services, or any unauthorised access caused by your negligence;
  • any loss or damage arising from your sharing of login credentials or failure to maintain the confidentiality of your account;
  • any loss or damage arising from our reliance on any communication we reasonably believe to be genuine and issued by your authorised representative;
  • any loss or damage arising from AI Output or from the content available on our website and platform;
  • any error, delay, issue, or damage arising from the quality, reliability, timeliness, or accuracy of any Third-Party Service, or from your use of or inability to use any Third-Party Service; and
  • any indirect, incidental, exemplary, punitive, or consequential loss or damage of any kind.

To the fullest extent permitted by law, our aggregate liability for any and all claims arising out of or relating to these Terms or the Services is limited to the total amount paid by you for the Services in the twelve (12) months preceding the event giving rise to the claim. This limitation survives termination of these Terms.

16. Indemnity

You are solely responsible for your use of the Services and agree to defend, indemnify, and hold us harmless from and against any claim, liability, damages, loss, and expense (including reasonable legal fees and costs) arising from or related to:

  • your unauthorised use or misuse of the Services;
  • your violation of any provision of these Terms (including any representation and warranty), our policies, or any applicable laws and regulations;
  • your infringement or violation of any third-party rights, including intellectual property, confidentiality, privacy, or other proprietary rights; and
  • any dispute or issue between you and any third party, including any Authorised User or any individual whose personal data you submit to the Services.

This indemnification provision survives termination of these Terms.

17. Suspension

Violation of any provision of these Terms may result in the automatic termination of your authorisation to access the Services. We reserve the right, at our sole discretion, to suspend or limit your account or your access to the Services at any time, with or without cause or prior notice, including where we reasonably believe that your use poses a security, legal, or operational risk.

18. Term and Termination

We may terminate these Terms under any of the following circumstances:

  • upon mutual agreement between you and us;
  • if you commit or permit a material breach of any obligation under these Terms and fail to remedy it (if capable of remedy) within sixteen (16) days from the date of written notice requiring rectification;
  • if you become insolvent, enter liquidation, or cease to conduct business;
  • if your action is deemed likely to expose us to legal liability;
  • if you are found to have created an account using false, fraudulent, or inaccurate information; or
  • if you fail to remit payment for accrued fees despite receiving two (2) written reminders from us.

Either party may terminate these Terms by providing the other party with sixty (60) days’ prior written notice. Upon termination, any outstanding fees remain payable, and your right to access the Services ceases. Where you have subscribed to the Services for a fixed subscription term and payment is made in monthly or other periodic instalments, termination shall not relieve you of your obligation to pay all fees committed for the remainder of the applicable subscription term. Any unpaid installments relating to such subscription term shall become immediately due and payable upon termination.

19. Variation

We reserve the right to modify, suspend, or discontinue the Services, in whole or in part, at any time without prior notice or liability. These Terms may be updated periodically, and your continued use of the Services following any changes constitutes your acceptance of the revised Terms.

20. Force Majeure

We shall not be liable for any failure or delay in performing our obligations under these Terms due to events beyond our reasonable control, including hacking, cyber-attacks, data corruption or loss, acts of God, natural disasters, pandemics, war, terrorism, civil unrest, labour disputes, fires, floods, accidents, governmental actions, failures of internet service providers or external systems, or any other unforeseen circumstances that prevent or hinder performance.

21. General Provisions

Time of Essence

Time shall be of the essence in the performance of all obligations under these Terms.

Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect to the maximum extent permitted by law.

Entire Agreement

These Terms constitute the entire agreement between you and us, superseding all prior understandings, communications, representations, or agreements, whether written or oral, relating to the subject matter herein.

No Partnership

Nothing in these Terms shall be construed as creating a partnership, joint venture, agency, or unincorporated consortium between you and us.

No Novation and Assignment

You may not novate, assign, or transfer any of your rights or obligations under these Terms, in whole or in part, to any third party without our prior written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets.

Binding Effect, Successors and Assigns

These Terms shall be binding upon the successors-in-title and assigns of the parties.

Waiver

Any waiver of a right or remedy under these Terms must be expressly made in writing. A delay, omission, or failure by us to exercise any right or remedy shall not constitute a waiver of that or any other right or remedy.

Survival of Provisions

Any provision of these Terms that, by its nature, remains applicable after termination or completion shall continue in full force and effect.

22. Notices

All communications, including notices, consents, and other official correspondence under these Terms, shall be in writing and delivered via electronic mail. Communications to you shall be sent to the email address registered under your account settings, while communications to us shall be directed to our designated email address, support@octis.my.

Notices sent by electronic mail shall be deemed duly given upon successful transmission.

23. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Malaysia.

24. Dispute Resolution

In the event of any dispute arising between you and us in connection with these Terms, either party may, upon written notice, request good-faith discussions to resolve the dispute within fifteen (15) days of receiving such notice. If the dispute is not resolved within this period, either party may refer the matter to arbitration.

Any dispute arising out of or in connection with these Terms shall be referred to and resolved by arbitration in accordance with the Arbitration Rules of the Asian International Arbitration Centre (“AIAC”). The seat and venue of arbitration shall be the AIAC in Kuala Lumpur, and the language of the arbitration shall be English. The tribunal shall consist of one (1) arbitrator appointed in accordance with the AIAC Rules. The decision of the arbitrator shall be final and binding.

While a dispute is being resolved, each party shall continue to fulfil its obligations under these Terms, regardless of any ongoing proceedings, unless otherwise agreed in writing.

Corporate Secretarial Services Terms

Service-Specific Terms · v1.0 · Last updated 19 June 2026

These Corporate Secretarial Services Terms are Service-Specific Terms that form part of, and must be read together with, our Terms of Use (the master terms). They apply, in addition to the Terms of Use, where the Services include corporate secretarial services, whether provided directly by us or coordinated by us as part of a plan or package. Capitalised terms used but not defined here have the meanings given to them in the Terms of Use.

If there is any conflict or inconsistency between these Corporate Secretarial Services Terms and the Terms of Use, these Corporate Secretarial Services Terms prevail, but only in respect of the corporate secretarial Services and only to the extent of the conflict.

1. Appointment and Authority

By subscribing to or using our corporate secretarial services, you consent to, appoint, and authorise us, acting as your agent, to engage and liaise with company secretaries, licensed corporate secretarial firms, legal professionals, and other suitably qualified service providers, for the purpose of providing corporate secretarial services and/or other legal services on your behalf, and to give and receive instructions, documents, and information reasonably required for that purpose.

You acknowledge and agree that:

  • we act solely as your agent and coordinator, and the corporate secretarial and legal services themselves are performed by the engaged professionals, who remain responsible for them;
  • we may prepare, submit, sign where authorised, and receive documents, lodgements, and correspondence on your behalf in connection with such services, including filings with the Companies Commission of Malaysia (“SSM” or “CCM”);
  • you are responsible for providing accurate, complete, and up-to-date information and instructions, and for the legality and appropriateness of the matters in respect of which you instruct us;
  • we and the engaged professionals may rely on any instruction, approval, or communication we reasonably believe to have been given by you or your authorised representative;
  • this authorisation takes effect upon your subscription to or use of the relevant Services and continues until revoked by you in writing, save that any engagement already commenced may be completed and any fees, costs, or disbursements already incurred remain payable;
  • we are not liable for the acts, omissions, advice, or work of any independent professional engaged under this authorisation, beyond exercising reasonable care in their selection and engagement; and
  • all third-party fees and disbursements, including SSM/CCM lodgement and filing fees, stamp duty, and external professional charges, are your responsibility and are separate from, and additional to, any package or subscription fees.

2. Standard Resolutions

Where your plan or package includes one or more Standard Resolutions free of charge (for example, one (1) Standard Resolution per calendar month), a “Standard Resolution” means a routine, single-purpose directors’ or members’ resolution of a customary nature that we are able to prepare using our standard templates without bespoke legal drafting, external legal opinion, or advice on its legal effect. Standard Resolutions include, but are not limited to, resolutions for the following matters:

  • change of the registered office address, or of the business or correspondence address;
  • change of the principal place of business or the nature of the business activities;
  • appointment of a director, or the recording of the resignation, retirement, vacation of office, or removal of a director;
  • change in the particulars of a director, shareholder, or officer (such as name, address, or identification details);
  • appointment, resignation, or change of the company secretary;
  • appointment, resignation, or change of the auditors, and the recommendation or fixing of their remuneration;
  • appointment, change, or removal of authorised signatories or representatives;
  • authorisation for the custody, affixing, or use of the company’s common seal, where adopted;
  • approval and adoption of the audited financial statements and reports for circulation to the members;
  • recommendation, declaration, or approval of dividends;
  • allotment and issuance of shares pursuant to existing authority, and approval of the related share certificates;
  • approval and registration of transfers of shares;
  • fixing the date, time, place, and agenda of, and the convening of, an annual general meeting or any general or extraordinary meeting;
  • updating and maintenance of the statutory registers and records of the company;
  • change of the company’s financial year end, subject to any required approvals;
  • the noting, ratification, or confirmation of any of the foregoing matters;
  • adoption of the audited financial statements, the directors’ report, and the auditors’ report; and
  • appointment or re-appointment of the auditors and authorisation for the directors to fix their remuneration.

Any complimentary Standard Resolution allowance applies for the billing period stated in your plan, does not accumulate or carry over to a subsequent period if unused, and is not exchangeable for any credit, discount, refund, or cash. Resolutions in excess of your included allowance, and any resolution that is not a Standard Resolution, are chargeable at our prevailing rates.

3. Matters That Are Not Standard Resolutions

For the avoidance of doubt, the following are not Standard Resolutions and, where requested, are chargeable separately at our prevailing rates and are subject to a separate quotation or engagement. This list is illustrative and not exhaustive:

  • any increase, reduction, consolidation, subdivision, conversion, or other variation of share capital not made under existing authority;
  • any capital reduction, share buy-back, capital reorganisation, or solvency-related exercise;
  • the creation of new classes of shares, the variation of class rights, or the issuance of shares carrying preferential or special rights;
  • the adoption, amendment, or replacement of the company’s constitution;
  • any change of company name, conversion of company type, or re-domiciliation;
  • any members’ or creditors’ voluntary winding up, striking off, or dissolution;
  • any scheme of arrangement, amalgamation, reconstruction, compromise, merger, acquisition, or disposal of a material undertaking or asset;
  • the negotiation or preparation of shareholders’ agreements, joint venture agreements, or other bespoke contractual or transactional documentation;
  • the creation of charges, debentures, or other complex security or financing arrangements;
  • the establishment or administration of an employee share option scheme or other share-based incentive arrangement; and
  • any resolution or document that requires bespoke legal drafting, a legal opinion, advice on its legal effect, or a regulatory filing beyond routine SSM/CCM lodgement.

You are responsible for determining whether any resolution, document, or course of action is appropriate for your circumstances and compliant with the Companies Act 2016 and other applicable law.

Domain Name Terms

Service-Specific Terms · v1.0 · Last updated 19 June 2026

These Domain Name Terms are Service-Specific Terms that form part of, and must be read together with, our Terms of Use (the master terms). They apply, in addition to the Terms of Use, where the Services include the registration, transfer, renewal, or management of a domain name on your behalf. Capitalised terms used but not defined here have the meanings given to them in the Terms of Use.

If there is any conflict or inconsistency between these Domain Name Terms and the Terms of Use, these Domain Name Terms prevail, but only in respect of domain name Services and only to the extent of the conflict.

1. Registry Rules and Eligibility

Where the Services include the registration, transfer, renewal, or management of a domain name on your behalf, you acknowledge that domain names are administered by third-party domain registries and registrars and are subject to their applicable rules and policies, as well as the requirements of the Internet Corporation for Assigned Names and Numbers (ICANN) and any relevant country-code registry. Your acquisition and continued use of a domain name is conditional upon compliance with those rules and policies.

You acknowledge and agree that:

  • you are responsible for providing accurate, complete, and up-to-date registrant information, and for ensuring that your chosen domain name does not infringe the rights of any third party or violate any applicable law or registry policy;
  • the availability, allocation, and continued registration of a domain name is subject to acceptance by the relevant registry or registrar, and we do not guarantee that any requested domain name will be available to you or successfully registered;
  • you are responsible for renewing your domain name before its expiry, and any suspension, deletion, loss, or expiry of a domain name resulting from non-renewal, late payment, or breach of the applicable registry rules is your sole responsibility;
  • we may suspend, cancel, modify, or transfer a domain name where required to do so by a registry, registrar, court, or competent authority, or in order to comply with any applicable dispute resolution policy; and
  • any dispute concerning the registration or use of a domain name, including any proceeding under the Uniform Domain-Name Dispute-Resolution Policy or an equivalent registry policy, is a matter between you and the complainant, and you are solely responsible for resolving it.

2. Fees and Refunds

Fees paid for the registration, transfer, or renewal of a domain name are non-refundable in all circumstances, whether or not the domain name is used and regardless of any termination of the Terms of Use, as such fees are payable to and retained by the relevant registry or registrar. This applies in addition to, and notwithstanding, any other refund provision in the Terms of Use.

Package Terms

Service-Specific Terms · v1.0 · Last updated 19 June 2026

These Package Terms are Service-Specific Terms that form part of, and must be read together with, our Terms of Use (the master terms). They apply, in addition to the Terms of Use, to your purchase and use of our standard packages and any limited-time promotional packages. Capitalised terms used but not defined here have the meanings given to them in the Terms of Use.

If there is any conflict or inconsistency between these Package Terms and the Terms of Use, these Package Terms prevail, but only in respect of the relevant package and only to the extent of the conflict. Where a package includes corporate secretarial or domain name services, the Corporate Secretarial Services Terms and the Domain Name Terms also apply to those services.

1. General Terms

The following terms apply to all packages, whether standard or promotional:

  • Currency and taxes. All fees are quoted in Malaysian Ringgit (RM) and are exclusive of Sales and Service Tax (SST), which will be charged at the prevailing rate where applicable.
  • Billing. Subscription fees are billed annually in advance. Any one-time company formation fee is payable upon engagement, before incorporation is lodged with SSM.
  • SSM and statutory fees. Formation pricing is inclusive of standard SSM incorporation fees (RM 1,010). Expedited fees, name reservations, or fees arising from non-standard structures are billed separately at cost.
  • Term and renewal. Plans run for a minimum term of twelve (12) months and renew automatically unless written notice of non-renewal is given at least thirty (30) days before the renewal date. Renewals are charged at the prevailing standard rate.
  • Fair use. Complimentary (FOC) inclusions — such as resolutions, AI tokens, storage, user seats, and similar — are subject to the stated monthly limits. Usage beyond these limits is chargeable at prevailing add-on rates.
  • Scope of secretarial services. Services cover ongoing statutory compliance under the Companies Act 2016. Complex corporate exercises (for example, share restructuring, charges, striking-off, and mergers and acquisitions) are quoted separately and are governed by the Corporate Secretarial Services Terms.
  • Third-party and partner services. Banking, payment gateway, and international banking services (for example, Aspire) are provided by independent third parties subject to their own terms, eligibility, and approval. We facilitate introductions only and do not guarantee account approval.
  • Tax, accounting, and audit. These services are provided subject to the timely submission of complete and accurate client records. Statutory audit, where required, is performed by an independent licensed auditor and may incur separate fees.
  • Client responsibilities. You must provide accurate information and supporting documents and comply with KYC/AML requirements. Penalties or delays arising from late or inaccurate submissions are your responsibility.
  • Appointment and handover. Acceptance of the named company secretary appointment is subject to completion of the statutory handover from any existing secretary.
  • Cancellation and refunds. Fees paid are non-refundable except where required by law. Cancellation does not relieve you of obligations accrued before the effective cancellation date.
  • Data protection. Personal data is collected and processed in accordance with the Personal Data Protection Act 2010 (PDPA) and our privacy policy.
  • Limitation of liability. To the extent permitted by law, our aggregate liability is limited to the fees paid for the affected service in the preceding twelve (12) months. We are not liable for indirect or consequential loss.
  • Amendments. We may revise fees, inclusions, and these Package Terms with thirty (30) days’ notice. Continued use after the effective date constitutes acceptance.
  • Governing law. These Package Terms are governed by the laws of Malaysia and subject to the exclusive jurisdiction of the Malaysian courts.

2. Package Inclusions

Where a package describes an inclusion using any of the following terms, that inclusion has the meaning and limits set out below:

  • Bank account opening assistance means that we assist you with document preparation only, and only with our selected partners. We do not open accounts on your behalf and do not guarantee that any account will be approved.
  • Dedicated bookkeeper means that the inclusion covers annual accounting services for a business with annual revenue of not more than RM 360,000, up to sixty (60) transactions per month, across up to two (2) bank accounts. Activity beyond these thresholds is chargeable at our prevailing rates.
  • Other FOC inclusions (such as resolutions, AI tokens, storage, and user seats) are subject to the monthly limits stated for your package, in accordance with the fair use provision above.

3. Standard Packages

Standard packages are charged at the prevailing standard rate published for each package. Standard subscription fees are billed annually in advance, and standard packages renew automatically at the prevailing standard rate in accordance with the General Terms. The inclusions, limits, and add-on rates for each standard package are those stated for that package at the time of sign-up or renewal.

4. Limited-Time Promotional Packages

In addition to the General Terms, the following apply to any limited-time promotional package:

  • Promotional pricing. Promotional rates (shown beneath the struck-through standard price) apply to first-time sign-ups for the initial subscription term only. Renewals are charged at the prevailing standard rate.
  • Eligibility and availability. Limited-time promotional packages are offered for a limited period and may be subject to limited availability. We may vary, suspend, or withdraw any promotional package at any time before sign-up, at our discretion.
  • Coupons. A coupon or promotional code may be applied only to our recommended services. Coupons are non-transferable, have no cash value, and are not exchangeable for any credit, discount, refund, or cash except as expressly stated.
  • No combination. Unless we expressly state otherwise, promotional rates and coupons cannot be combined with any other offer, discount, or promotion.
  • Renewal at standard rates. On expiry of the initial promotional term, the package renews automatically at the prevailing standard rate in accordance with the General Terms, unless written notice of non-renewal is given at least thirty (30) days before the renewal date.